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      Thank you for your purchase at Papercraft.store! Your satisfaction is our number one priority. If you’re not completely satisfied with your order for any reason, we would be happy to work with you until we are able to resolve the issue.

      Contact us

      If you’d like to return your Papercraft Kit, please contact contact@papercrraft.store. Please make sure to include your registration code and the reason for your return in the email. Upon receiving your request, we’ll send you the return instructions.


      After purchase, you have 24 calendar days to cancel your order. Depending on your wishes, your order can be exchanged, or the order amount can be refunded.

      The Papercraft Kit should be returned in full, unused, and in its delivery state. The shipping costs for returns are at your expense.


      After we approve the return of your Papercraft Kit, the order amount will be refunded, if you haven’t opted for an exchange. Processing of the refund can take a couple of days. In some cases it might take longer, depending on your credit card’s policies.